eHarmony Advice

you have sent matches aged 75 yrs..unsuitable..i am thinking of joining,but when had free days no-one has replyed to me it cannot be guarunteed.I have joined agencys before and you do not get replys.your site seems a little complicated to me.

I’m sort of new to e-harmony and am only just deciding to take it seriously. After reading the list of complaints and the usual insensitive referrals to “Customer Services” I cannot help wondering if this site is really that different from other match making sites and if I should consider subscribing?
I really had high hopes after reading the success stories. Can someone give me a reason to stay? Searching for Mr right is exhausting enough without the disappointments of a system that doesn’t seem to work as well as it is believed to.

Tend to agree with above. Are there any people alive on this site. Not one response for a photo or message. Find it frustrating when you don’t even know if the matches have been online in the last 12 months. Are my matches given my details at the same time? all seems a bit complicated so far and feel I could have spent my money better. Shame because I found the question sections quite interesting.

Well that’s that then. Eharmony must not be for me. It may seem as though I’m not doing too badly as 3 of my matches are within the right height specifications but you will not believe just how much i’ve had to compromise to find 3 matches of the right height. I’m unmoved. I feel I may have better luck elsewhere. What’s more, eharmony have given no explanation. Not even an automated response directing me to customer services. I’m a little miffed

I’m with you on that Mike.
Lol. It would make a lot of sense. It may even be better if this was the actual eharmony match page.

I’m 28, never married, no kids and live in Manchester. Wanna go for coffee?

I beg to differ
The questions which come up time and time and again are
1) Why can’t we see how old the matches are, as some of us believe many are ghost profiles which haven’t been used for ages
2) Why can’t we just elect to get matches with pictures
3) Why do eH allow pictures of groups
4) Why can’t we close from the matches list page , rather than have to trawl through the match when it is obvious not within our criteria (ie age/location)

We keep being told these matters are being referred to somewhere, but you refuse to give a valid answer why you cannot change these things , every other paying site I have used or heard of has these options/functions and doesn’t allow group pictures , pictures of two women or a shot of a woman from 200yds ….So I and others would be interesting to hear your reasons . Oh and these questions are not member specific

Well having been a paying eharmony member for some months now, I suspect most of the “matches” I get are non-paying as out of 100 matches (most of whom are either too far away our outside my reasonable age range) only 4 would fit in terms of age and location. Out of these 100 only one has initiated communication, and this never progressed beyond the first stage, I have tried to initiate communication with about half my matches beleiving I have been matched for some reason and we must have things in common, and received only 2 responses, again never progressing beyond the initial stages. I’m giving it another month, then I think I’ll be giving up!

just wanted to say something positive on here! i have been very happy with eHarmony and have recieved a lot of matches which definately match my criteria, and i really like the way communication is set up it has been a benneficial eperience for me so far. if anything i would prefer less matches as i seem to get about 8 a day!!

Very good article.

I feel if a person is dismissed because of say 2 inches in height when all else is OK, one will be looking for a diamond in a large haystack for a long time.

However, I’m new and do not know how to alter my musthaves and cant stands. I myself do not know what they are! Someone closed me because he felt they were incompatible with his. If they mean no smoking (I dislike smoking very much but not enough to rule a person out with an occasional ciggy). I’m and ex 200 a week smoker 20 years ago and
theyre the most intolerant!!

A general comment on how to do this would be great that is indexed somewhere so we can fnd it quickly.

I was very pleased with my perspective “profiles”

Gina

I completed my profile a few months back but decided not to subscribe. I’ve now subscribed but what is really disappointing is that the most interesting and attractive looking matches are “closed” to me – they’ve been closed between me completing the profile and me subscribing! This seems like a particularly odd state of affairs. You have the men on here, I’ve paid my money but now I can’t access them! It’s a ludicrous way of doing things!

Hi Mike!

Nice to hear from you … hope the holiday was good!

Mike.

I have updated my profile with other photo’s and changed my primary picture but it won’t change on the profile, what am I doing wrong!

WOW
I am new the site and have been in two minds whether or notto subscribe. I have found the site a little complicated to use too, I thought it was just me but obviously NOT.
Thanks everyone I think I will save my money and go else where.

What is the main reason for people not making their photo available to everyone? I find this frustrating and just ignore all of those matches. And why are photos are allowed where you the person’s face takes up 1/20th of the photo – ie impossible to tell what they actually look like. Other dating sties don’t allow this. So far unimpressed with this site, and feel like I have wasted my money. And it’s the most expensive one I’ve tried!

Hiya peeps

You lot feel the same way I do , eH are losing a lot of business due to not listening and changing things , these sites are word of mouth and I have a large group of single mates who I have told to save their money or pay a bit more and join a proper agency….At most this malarky is a bit of fun, but due to the hit and miss %’s of actually messaging people that are still alive or current , not seeing what they look like due to no or rubbish pictures and no simple way of closing people , all too much effort. eH need to realise many of us are professionals who haven’t the time to waste and just want a simple system that gives provides members they may actually hear from with decent pictures, all the other Q&A stuff is icing on the cake and no point if you are asking it of the long departed ………..Plenty of other sites out there that offer this.

Bugger!! signed up yest but didnt read these! Seems my inital thought on these sites was almost right! thought was just sad weirdos but like me are geniune people loooking for new interests but get sucked in by these sites! Rather have spen 90 quid on night out – at least wouldnt remember who bad it was!!!
have 6 mths so may have to eat my words but unsuer by previous comments1 opps! back to the beer fuled approach!……

Rach

Suck it and see you may be one of the small % of people it works for , as long as you have the patience to do it and can sort the wheat from the long wilted chaff.
I have over 2000 closed matches, most with no pics , I suspect many went long ago, a friend does have a theory re the hundreds of brief profiles with no pictures , I’ll let you figure it out;-)

Make sure though if you decide not for you you cancel the subscription otherwise will be automatically re-billed, if you cancel now it will just expire in 6mths

Why when you send an email does it SOMETIMES say its sent and others not, i dont know if i guy who i have been chatting to has reseaved it or not, or even if it has been sent, sometimes it says “waiting for a responce” other “said him an email” i already have- so does that mean that it hasnt sent, i dont want to keep trying to send it because if he is getting them i will look like a nutter! can someone please fill me in.

after reading all those comments i dont think i’ll bothert thanks guys ,, good luck anyway xx

WHY would anyone wish to have auto renewal at the end of the 3 month period, Is this a life long kind of process ? If i havnt found someone within 3 months i think either the site isnt working or i should forget about it.
These comments are making me wonder about the accuracy 2 % claim..

I too am wondering whether to subscribe. I appreciate that maybe this service does not work for everyone and there will be some disgruntled customers. However after reading the above eHarmony has given not a direct answer to any question most of which do not affect privacy. Could it be they can’t answer the questions without revealing the packaging is nothing like the product???? I invite eHarmony to reply.

Thank you for confirming that it is practical for example, for you to automatically take funding from your customers by way of card payment but not practical to answer valid questions relating to what they feel they have paid for!!! Mmmm

On the free weekend trial, thought long and hard, won’t be signing up. All this ghost profile business I don’t have the time or motivation.

I am one of the people who dosen’t know how to upload a picture but have a suggestion to eh other websites offer the facility of messaging a pic.

Well good luck to eveyone in your quest to find a friend, partner what ever you are looking for.

Again than you for the comments glad I have’t wasted my money.

whatever floats your boat – if you want tall men then you’re entitled to have that selection/filter but I do think on a site like this you have very little response anyway so each filter narrows your options down massively. if you want to select someone within a reasonable drive of where you live then you may have to compromise on height.

Just wanted to say I am a happy user of the site. I’ve only been a member a couple of days, but I have plenty of matches to choose from (although I have left my options quite open). I’m a younger member and am happy to take my time with this, I don’t expect to find the man of my dreams in 3 months, or even on this site, it’s just another way to meet people. I haven’t found the site hard to use, but I do wish I could close/archive a match straight from the match list. I look at every single one’s profile, but when I’m narrowing down this would be a good feature. Also a thumbnail image on the list would be good, so I can remember who is who!

Cat – if you narrow it down on only men over 5ft 10 you’re wasting your time – you’ll be lucky if you get any subscribers in your matches – if you then only want 5ft 10 you’ll have an even shorter short list! forgive the pun. And I haven’t any axe to grind here ‘cos I’m 5ft 10! I noticed a profile today saying she wants 5ft 11 or above – I think people need to get real!