Comments on: Five tips for having the best eHarmony experience

By: Caroline

Caroline — Sun, 09 May 2010 04:34:50 +0000

Hi, I have been chatting with this guy in the UK since December and we have talked on the phone a few times and everything is going good. I was wondering since I live in the states and he lives in the UK when would it be good for us to meet in person and who should travel across first me or him? I really enjoy talking with him and would love to meet him & I think he feels the same way. I hope one day to meet him. Thanks Caroline

By: eharmony

eharmony — Mon, 19 Apr 2010 08:37:31 +0000

Hi Tor,

Apologies that the link above did not work for you – we’ll look into that. In the meantime, we’ve forwarded your query to our Customer Care team who will get back to you with a response within 48 hours. You can also call them directly if you wish on 0800 028 0308 (free phone).

Hope that helps!

Best wishes,
eHarmony Advice

By: tor

tor — Mon, 19 Apr 2010 07:48:28 +0000

Eharmony, please help! I cannot seem to contact you! Just clicked on link in MCs reply above and it’s not getting me anywhere! I need to ask something that I’m now a little frustrated about as I have no idea how to contact you! My question is about guided communication…I have followed guided with a match to last stage (am new to eharmony) and I’m now waiting on response to stage 3, next stage is eharmony mail. However I’m not getting the option to send eharmony mail to this person…the box at side of persons profile only says waiting for response, no option for me to send a mail…other matches have had this option at stages 1&2…please get in touch with advice…is this supposed to happen? Only been on eharmony a month…

By: Remembering the People You Love | Not Just a Pretty Mum

Remembering the People You Love | Not Just a Pretty Mum — Thu, 11 Feb 2010 13:36:37 +0000

[...] a movie you have always been meaning to watch. If the two of you are in the mood, you can swap relationship advice, old love stories, and funny dating experiences. Then the two of you can enjoy the candles, [...]

By: eharmony

eharmony — Mon, 11 Jan 2010 09:53:44 +0000

Hi MC,

Thank you for your query about eHarmony. We have passed on your question to our dedicated Customer Care team. They should respond to you via email in the next 24-48 hours.

If you have any more queries, please contact our Customer Care team here: http://help-singles.eharmony.co.uk/app/ask/kw/contact/r_id/166

Best wishes,
eHarmony Advice

By: MC

MC — Sun, 10 Jan 2010 11:38:03 +0000

Having completed the questionnaire and paid my 3 mjonth dues I am disappointed to have no matches after over a week as a subscriber.
Please can you advise if there is a problem at your end or if there is something I have failed to do as a user.
I am a normal healthy attractive single woman based in the UK

By: Dav

Dav — Thu, 07 Jan 2010 20:48:11 +0000

1. In my limited experience on eHarmony it is important to make an effort to write your thoughts and experiences to people who communicate with you (obvious but not always done, especially by men).
2. I also made a mistake in trying to meet people in parallel – rushing too much. This puts pressure on the others (since I was open about my approach) and then leads to hurt when a ‘choice’ is made. People can develop feelings very quickly so it might be best to focus on meeting one person at a time. (this may be obvious to people who date all the time!)

By: Laura

Laura — Thu, 07 Jan 2010 17:06:33 +0000

I have spent a long time filling out your form and introductory information etc, which is quite difficult and time consuming, I’ve tried to be open, honest, detailed and not be too limited about what I am looking for but have followed your advice to know what I can and can’t compromise on but even after all of that you don’t find a single match! I am prepared to take your advice and consider various types of people and think about the matches if I get the chance to!

By: eharmony

eharmony — Mon, 04 Jan 2010 09:35:34 +0000

Hi there Robert,

Thank you for your comments. We have forwarded your queries onto our Customer Care team who will be in touch shortly.

Best wishes,
eHarmony Advice

By: salamander

salamander — Thu, 31 Dec 2009 21:23:52 +0000

You say “Prepare to learn more about yourslf” but how can I do that when most of the close messages I receive say “Other”. What does this tell me?

By: robert baxter

robert baxter — Thu, 31 Dec 2009 19:26:43 +0000

Find it hard to fill in your form ,have answered all the questions ,when i try to save and continue i get red letters saying you must respond to question and number yet i have filled them all in

By: eharmony

eharmony — Thu, 31 Dec 2009 10:20:36 +0000

Hi there Tina,

Thank you for your comments. We have forwarded your queries onto our Customer Care team who will be in touch shortly.

Best wishes,
eHarmony Advice

By: tinaneal

tinaneal — Thu, 31 Dec 2009 10:13:05 +0000

I ama subscriber and find it very difficult to deal with the list of matches when there are no photos to see. And I look at people and then lookv again because there seems to be no way of registering what you have looked at b4. Can u help?