I am frustrated by the selections being made that are supposed to be matches for me. Those things that match are the shallow,less important things – food, pets, travel – not belief systems or ethics at all. I specified no smoking and very limited alcohol but was actually given one match that drank or smoked every day! Based on my education and the focus of my interests, someone who can spell and is willing to share their photos would be nice.
2
eHarmony
19 July 2011 12:11
Hi Brigid,
You can change your personal settings around smoking, drinking and other preferences. Simply log into your account, go to ‘My Settings’ and choose the ‘Personal Preferences’ tab. For any of these preferences that are very important to you, indicate they are 6 or above on the sliding scale and we will filter out any matches that don’t fit your preferences.
All matches that are sent to you are highly compatible with you based on your answers to the Relationship Questionnaire. But, as you’ve suggested, we also need to match you on your personal preferences. We understand that these things can be very important to you.
Hope this helps, and please call our free Customer Care line on 0800 028 0308 if you have any more questions.
Best wished,
Emily
eHarmony Advice
3
Ian
28 December 2011 14:55
Have eharmony staff watched this to the very end? When it ends YouTube then suggests a selection of video rants about eharmony!
1
brigid
17 July 2011 22:09
I am frustrated by the selections being made that are supposed to be matches for me. Those things that match are the shallow,less important things – food, pets, travel – not belief systems or ethics at all. I specified no smoking and very limited alcohol but was actually given one match that drank or smoked every day! Based on my education and the focus of my interests, someone who can spell and is willing to share their photos would be nice.
2
eHarmony
19 July 2011 12:11
Hi Brigid,
You can change your personal settings around smoking, drinking and other preferences. Simply log into your account, go to ‘My Settings’ and choose the ‘Personal Preferences’ tab. For any of these preferences that are very important to you, indicate they are 6 or above on the sliding scale and we will filter out any matches that don’t fit your preferences.
All matches that are sent to you are highly compatible with you based on your answers to the Relationship Questionnaire. But, as you’ve suggested, we also need to match you on your personal preferences. We understand that these things can be very important to you.
Hope this helps, and please call our free Customer Care line on 0800 028 0308 if you have any more questions.
Best wished,
Emily
eHarmony Advice
3
Ian
28 December 2011 14:55
Have eharmony staff watched this to the very end? When it ends YouTube then suggests a selection of video rants about eharmony!